Legal Disclaimer
XX1 Media | Dylan & Tom
Last Updated: 24 October 2026

1. General Information
The content provided on this website by XX1 Media, including the Dylan & Tom educational series, is intended for general information, education and entertainment purposes.
While we make every effort to ensure our content is accurate, appropriate and helpful, XX1 Media makes no guarantee that all information is complete, accurate or suitable for every individual or situation.

2. Educational Content
Our educational cartoons, videos, activity packs, posters and other resources are designed to raise awareness and encourage discussion about important issues, including knife crime, antisocial behaviour, bullying, stranger danger and online safety.
These materials are intended to support education and should not be considered a replacement for professional teaching, safeguarding advice, police guidance or other specialist support.
Teachers, parents, carers and other professionals are responsible for deciding whether materials are suitable for the children in their care.
 
3. Fictional Characters and Storylines
Dylan & Tom is a fictional educational series created by XX1 Media.
All characters, stories, events and situations are fictional unless otherwise stated. Any resemblance to real people or events is coincidental.
Certain storylines may contain sensitive subjects or situations intended to demonstrate consequences, encourage discussion and promote safer choices.

4. Digital Products and Downloads
XX1 Media offers digital products, including educational resource packs, posters, activity sheets, videos and other downloadable materials.
We aim to ensure that our digital products are accurately described and function as intended. However, customers are responsible for checking product descriptions, file formats and compatibility before purchasing.
Purchases are subject to our Terms and Conditions and Refund Policy. Nothing in this disclaimer affects your statutory consumer rights under UK law.

5. Copyright and Intellectual Property
Unless otherwise stated, all original content on this website, including Dylan & Tom characters, artwork, videos, music, stories, logos, educational resources and downloadable products, belongs to XX1 Media or is used with appropriate permission.
Content must not be copied, reproduced, redistributed, resold, modified or used commercially without prior written permission, except where permitted by law or by the licence supplied with a product.
Purchased educational resources may be used in accordance with the usage permissions stated at the time of purchase.

6. Website Links and Third-Party Content
Our website may contain links to external websites or services.
XX1 Media is not responsible for the content, accuracy, availability or privacy practices of third-party websites.

7. Limitation of Liability
XX1 Media takes reasonable care when creating and providing its website content and educational resources.
However, we cannot guarantee uninterrupted website access or that every resource will meet every user's individual requirements.
To the fullest extent permitted by law, XX1 Media is not responsible for losses arising from inappropriate use of its materials or reliance on information outside its intended educational purpose.
Nothing in this disclaimer excludes or limits liability where doing so would be unlawful, including liability for fraud, death or personal injury caused by negligence, or rights protected by consumer law.

8. Children's Safety and Supervision
Our content is designed to encourage positive learning experiences for children.
We recommend that parents, carers, teachers and responsible adults supervise younger children when accessing online content, games, videos or downloadable resources.
Our materials are not a substitute for appropriate adult supervision or safeguarding procedures.

9. Changes to This Disclaimer
XX1 Media reserves the right to update this disclaimer when necessary.
Any changes will be published on this website.

10. Contact Us
For questions about our website, educational materials, copyright or this disclaimer, please contact XX1 Media through our website's contact page.

XX1 Media – Shipping & Delivery Policy

Last updated: 23 October 2026

Digital Products

XX1 Media primarily provides digital products, including educational resources, videos, music, posters, artwork and other downloadable content.

As these products are delivered electronically, no physical shipping is required and no postage charges apply.

Digital Delivery

Once payment has been successfully completed, customers will normally receive access to their purchased digital products through a download link, confirmation email or their customer account, depending on the product.

Digital products are usually available immediately after purchase.

Delivery Issues

If you experience any problems accessing or downloading your purchase, please contact XX1 Media through our website.

We will do our best to resolve any delivery or access issues as quickly as possible.

Physical Products

XX1 Media may introduce physical products in the future.

Where physical shipping is required, delivery costs, estimated delivery times and available shipping options will be clearly displayed before purchase.

Contact Us

For any questions regarding delivery or access to your purchase, please contact us through our website.

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XX1 Media – Powered by ADHD & Autism

Shipping & Delivery Policy

XX1 Media | Dylan & Tom
Last Updated: 24 October 2026

Digital Products
At XX1 Media, many of our products are supplied as digital downloads, allowing customers to access their purchases quickly and conveniently.
Digital products may include educational resource packs, ebooks, printable posters, activity sheets, videos and other downloadable materials.

Delivery of Digital Products
Once payment has been successfully completed, customers will normally receive access to their digital purchases through a download link provided on our website or by email.
Please ensure that the email address entered during checkout is correct.

Shipping Costs
There are no shipping or postage charges for digital products, as no physical items are delivered.

Download Issues
If you experience any difficulties accessing or downloading your purchase, please contact XX1 Media through our website's contact page.
We will make reasonable efforts to resolve any technical issues as quickly as possible.

Physical Products
Where physical products are offered for sale, any applicable delivery charges, estimated delivery times and shipping information will be provided before completing your purchase.

Refunds and Cancellations
Please refer to our Refund & Cancellat
ion Policy for information about refunds, cancellations and your statutory consumer rights.

Contact Us
For any questions about delivery or accessing your purchases, please contact XX1 Media through our website.

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