Legal Privacy Disclaimer

At XX1 Media, we respect your privacy and are committed to protecting your personal information in accordance with UK data protection laws, including the UK GDPR and Data Protection Act 2018.

Any personal information collected through our website, including contact details and purchase information, is used to process orders, respond to enquiries and provide our services.

We only share personal information with trusted service providers where necessary or where required by law. We take reasonable steps to keep your information secure.

For further details about how we collect, use and protect your information, please refer to our full Privacy Policy.

© 2026 XX1 Media. All Rights Reserved.

Privacy Policy

XX1 Media | Dylan & Tom

Last Updated: 24 October 2026

1. Introduction

At XX1 Media, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us or purchase our products.

2. Information We Collect

Depending on how you use our website, we may collect:

• Your name and email address.

• Contact information provided through enquiries.

• Billing and order details.

• Information about products you purchase or download.

• Technical information, including device details, IP addresses and website usage data.

• Cookie preferences and other information collected through website technologies.

Payment information is handled through the payment providers used by our website.

3. How We Use Your Information

We use personal information where necessary to:

• Process purchases and deliver digital products.

• Respond to enquiries and provide customer support.

• Maintain the security and functionality of our website.

• Comply with legal and financial obligations.

• Improve our products and website experience.

• Send promotional communications where permitted by law.

We process personal information using the appropriate legal basis, including contractual necessity, legal obligations, legitimate interests or consent, depending on the purpose.

4. Website Hosting and Data Security

Our website is hosted using Wix.

Wix provides website hosting, storage and services that support our online shop and website functionality.

We take reasonable steps to protect personal information from unauthorised access, misuse, loss or disclosure.

5. Sharing Personal Information

We may share necessary personal information with trusted service providers, including website hosting, payment processing and digital delivery services.

We may also disclose information where required by law.

We do not sell customers' personal information to third parties.

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to support essential website functions.

Additional cookies may be used for analytics, preferences or marketing where enabled and permitted.

Visitors can manage non-essential cookie preferences through the available website cookie controls.

7. Marketing Communications

Where we offer newsletters or promotional updates, we will only send marketing communications where we have the appropriate permission or other lawful basis.

You can unsubscribe from marketing emails using the unsubscribe link or by contacting us.

8. Children's Privacy

Dylan & Tom creates educational and entertainment content suitable for younger audiences.

We recognise the importance of protecting children's personal information and aim to minimise unnecessary collection of such information.

Parents and carers are encouraged to supervise children's online activities.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, providing support, maintaining business records and meeting legal obligations.

Information is securely deleted or anonymised when it is no longer required, subject to applicable retention requirements.

10. Your Privacy Rights

Under applicable UK data protection law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of information in certain circumstances.

• Object to or restrict certain uses of your information.

• Request transfer of certain information.

• Withdraw consent where processing relies on consent.

You may also raise a concern with the Information Commissioner's Office (ICO) at www.ico.org.uk.

11. External Websites

Our website may include links to external websites, including social media and video platforms.

We are not responsible for the privacy practices of these third-party services.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes to our website, services or legal obligations.

Any updates will be published on this page.

13. Contact Us

For questions about this Privacy Policy or requests relating to your personal information, please contact:

XX1 Media

Email: [Insert your business contact email]

Business contact address: [Insert your business contact address]

© 2026 XX1 Media. All Rights Reserved.

What to Include in Our Privacy Policy

At XX1 Media, we value your privacy. Our Privacy Policy explains what personal information we collect, how we use it, who we may share it with and how we keep it secure.

It also explains our use of cookies, how long information is retained and your rights under UK data protection laws, including how to access, correct or request deletion of your personal information.

We are committed to handling your information responsibly and transparently.